Privacy policy

Last updated 12 November 2026.

This policy covers chatgmat.win, the ChatGMAT app at app.chatgmat.win, the ChatGMAT Capture browser extension, and connecting ChatGMAT to ChatGPT or Claude. It says what we collect, why, who processes it for us, and how to have it removed. Questions go to [email protected].

What we collect

• Your account. When you sign in with Google, we receive your name, your email address and whether Google has verified it. We do not receive your Google password or anything else in your Google account.
• Your study record. The answers you give, the time you spend on each question, the mocks and practice sets you take, the targets and test date you set, and your conversations with the coach.
• Files you import. Score reports or other records you choose to upload.
• Official practice exams you capture. With the ChatGMAT Capture extension, the review screens of your own GMAT Official Practice Exam sitting (see below).
• The waitlist. If you join the waitlist, the details you type into its form.
• Technical records. Your IP address and browser details in our server logs, kept to run and secure the service.

We do not use advertising or analytics trackers, and we do not sell your data.

Why we use it

• To run your account and give you access to what you are entitled to.
• To score your work, review it with you, and plan what you practice next.
• To answer you in the coach, grounded in your own record.
• To keep the service secure and fix it when it breaks.
• To contact you about your account or the waitlist. We do not send marketing mail.

Google user data

When you sign in with Google, ChatGMAT asks only for your basic profile: your name, your email address and whether that address is verified. We use them to create your account, sign you in, and recognise you when you come back. We do not ask for access to your Gmail, Drive, contacts or any other Google data.

We do not sell this data, use it for advertising, or share it with anyone except the processors listed below, and only to run ChatGMAT. You can remove ChatGMAT's access at any time from your Google account's security settings, and ask us to delete your account as described below.

ChatGMAT's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

The ChatGMAT Capture extension

The extension saves the review of your own GMAT Official Practice Exam to ChatGMAT, so ChatGMAT can show you an analysis of that sitting. It reads the review screens on starttest.com only when you press Capture, and reads no other site. What it captures is the questions as shown in your review, your answers, the correct answers, your timings and your scores.

• Where it goes. The capture is sent to the ChatGMAT app and stored with your study record, on the services listed below. If you capture before signing in, it is kept unlinked until you sign in from the same browser, which attaches it to your account.
• What stays in your browser. Your ChatGMAT sign-in, your consent to capture, and the tokens that attach signed-out captures to your account. Removing the extension removes them.
• When something goes wrong. If the extension hits an error, it sends ChatGMAT a report so we can fix it: the error message, the extension's version, the address of the page it was on, what it was doing at the time, and your browser's name and version, with your account if you are signed in. If ChatGMAT cannot be reached, the report waits in your browser and is sent later. We keep these reports to fix problems and for nothing else.
• How we use it. To show you the analysis, to inform the coach about your record, and to improve ChatGMAT's questions and analysis. We do not sell it or use it for advertising.

The extension's use of information adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements. To have your captures deleted, write to us as described under Your choices.

ChatGMAT in ChatGPT and Claude

You can connect ChatGMAT to ChatGPT or Claude so you can ask them about your practice tests. Nothing is shared until you connect an assistant yourself and press Allow on a ChatGMAT page.

• What it can read. Your sittings: their names and dates, your total and section scores and percentiles, the analysis ChatGMAT made of each, and, for each question, whether you got it right, how long you took and our verdict on it. For a question of an official practice test you captured, it can also read the question itself with its figures, your answer, the correct answer, the time-pressure and difficulty figures the test reported, ChatGMAT's worked solution, and how other students answered it, counted without names. It cannot read your email or your password, and it cannot change anything.
• Where it goes. What the assistant reads is sent to the company that runs it (OpenAI or Anthropic) and is handled under your agreement with them and their privacy policy, not this one.
• What we keep. Which assistants you connected, when, and when each last read your record, so you can see them under Connected apps. The keys we give an assistant are stored only as one-way hashes.
• Stopping it. Disconnect an assistant at any time in ChatGMAT under Connected apps. It also stops when you change or reset your password, and after 90 days unused.

Cookies

The app sets one cookie to keep you signed in. It is needed for the app to work. The public site sets no cookies.

Who processes it for us

• Amazon Web Services, Mumbai region, hosts the app and its database.
• Cloudflare serves the site and the app and stores waitlist sign-ups.
• Google provides sign-in, and holds a copy of waitlist sign-ups in a Google Sheet.
• Anthropic runs the AI models behind the coach and the reviews. The parts of your record a reply needs are sent to it to produce that reply.
• Voyage AI turns questions and text into search vectors so the coach can find related material.

Some of these process data outside India. Each processes it only to provide its service to us.

How long we keep it

We keep your account and study record while your account exists, including after your access ends, so your work is there again if you come back. Server logs are kept for a short period and then deleted.

Your choices

You can ask for a copy of your data, ask us to correct it, or ask us to delete your account and everything in it. Write to [email protected] from the address on your account and we will act on it within 30 days.

Children

ChatGMAT is for people preparing for the GMAT and is not meant for anyone under 16.

Changes

If we change this policy, we will update the date at the top. If a change affects how we use data we already hold, we will tell you in the app first.